Your PC fixed by a real person, remotely.
Book a time. We call you then, and you watch an expert fix your PC on your own screen. From $89. Money back if it isn't fixed.
Mendaro expert wants to control your screen
You can stop sharing at any time.
Mendaro
Your expert
23:14
30-day money-back
Not fixed? You get your money back.
Cancel anytime online
Two clicks. No calls, no offers.
Nothing left installed
The remote tool removes itself.
Booked, not queued
Pick a time that suits you.
How it works
Three steps. About an hour.
No software to download before you buy, no scan, no phone queue.
Pick a plan
One-Time Fix for $89, or All-Year Help for $149 a year. The price you see is the whole price.
Book a time
Pick a time that suits you on a real calendar. At that time, we call you.
Watch it get fixed
You approve screen control and watch every step on your own screen while the expert talks you through it. About an hour.
What we fix
The problems people bring us most
If it's a Windows PC and it's driving you mad, it's probably on this list.
Plans
Simple pricing, nothing hidden
One price, the whole price. Renewal shown up front. Cancel online anytime.
One-Time Fix
One PC, one problem, one session.
One-time payment. Nothing renews.
- One 60-minute session with an expert
- Any Windows 10 or 11 PC
- Watch every step on your own screen
- Written summary after the session
- Book it any time within 12 months
30-day money-back guarantee
All-Year Help
As much help as you need for up to 3 PCs, all year.
Renews at $149/year. Cancel anytime online.
- Unlimited sessions (fair use)
- Up to 3 PCs in your home
- Priority booking
- Written summary after every session
- Nova app included when it launches
30-day money-back guarantee
All-Year Help, 6 PCs
The same plan for a bigger household.
Renews at $229/year. Cancel anytime online.
- Everything in All-Year Help
- Up to 6 PCs
- Priority booking
- Nova app for 6 devices
30-day money-back guarantee
Money back — 30 days from purchase or 14 days after your first session, whichever is later.
Fixed while you watch
Summary emailed after every session
Why people switch to Mendaro
Help from a person, without the tricks
No scans, no scare tactics
We never claim to know what's wrong before we look. You tell us the problem.
You watch the whole time
Everything happens on your screen, explained step by step. End it whenever you like.
One price, no upsell
No setup fee, no per-issue fee, nothing pre-ticked. The price on the page is the price.
Nothing left behind
The remote tool removes itself. We never ask for your password.
Coming soon
Nova by Mendaro — our PC-care app
A small Windows app for the routine stuff, included free in every All-Year Help plan when it launches. Sessions with a real person stay the main event.
Questions
Good questions, straight answers
How do I cancel?
Online, in two clicks, from your billing page. No phone call, no chat, no retention offers. All-Year Help runs to the end of the year you paid for and then stops.
Can I watch what the expert does?
Yes — the whole time. You see everything on your own screen, the expert explains each step before doing it, and you can end the session whenever you like.
What if it can't be fixed?
If it isn't going to be fixed by about minute 35, the expert says so. You choose a free second session or your money back.
Will you scan my PC before I pay?
No. You tell us what's wrong when you book, and we quote one price before anything is installed or changed.
Does anything stay on my PC afterwards?
No. The remote-control tool runs once for the session and removes itself when we hang up. Nothing is recorded.
How soon can I get a session?
You pick any open time on a real calendar, during US Eastern business hours. The calendar only shows times that are actually free, and the next open session is shown on the pricing page.
Get your PC fixed at a time that suits you
Pick a plan, book a time that suits you, and watch a real person sort it out. Money back if it isn't fixed.