Support
Here to help, in writing
We reply by email. No phone queue.
Resend my booking link
Enter the email you paid with and we'll send it again.
Request a refund
Money back — 30 days from purchase or 14 days after your first session, whichever is later.
Write to us
Tell us what you need
One message is enough. We read every one and reply by email.
Is this email really from Mendaro?
Real Mendaro email
- Our own emails come only from @mail.getmendaro.com or @news.getmendaro.com
- Booking confirmations and card emails come from our booking and payment providers, always in the Mendaro name
- Links go only to getmendaro.com, or to the booking or payment page you already used
Never
- Never carries an attachment
- Never asks you to call a number
- Never asks for a password
- We phone you only at a time you booked
Not sure about a message? Don't click anything. Forward it to hello@getmendaro.com and we'll tell you.
We call you, only when you booked
At the time you booked, our expert calls you on the number you gave. That is the only time we phone. There is no support line to call: write to us instead. You get a record of what was said, and no hold music.
Hours
- Sessions during US Eastern business hours
- Email read every business day