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What we fix

Pick the one that sounds like yours

If it's a Windows PC and it's driving you mad, it's probably here.

It's very slow

We open Task Manager together, see what's using memory and CPU, and switch off what you don't need.

Pop-ups and weird ads

We go through browser extensions, notification permissions and installed programs, and remove the ones you never asked for.

Windows won't update

We read the error in Settings › Windows Update, clear the stuck download, and run the update while you watch.

The printer won't print

We clear the print queue, reinstall the driver from the maker's site, and print a test page before we hang up.

Too many programs start with Windows

We go down the Startup tab in Task Manager with you and turn off what doesn't need to be there.

I think I was scammed or something got installed

We look at what was installed recently and any remote-access tools left behind, remove them, and tell you which passwords to change.

Wi-Fi keeps dropping

We check the adapter's power settings and driver, forget and rejoin the network, and test it from your side.

Email stopped working

We check the account settings in Outlook or the Mail app, fix the sign-in or server details, and send a test message.

I can't find my files / the disk is full

We use Storage settings and File Explorer search to see what's taking space, then move or clean up with your say-so.

A program crashes or won't open

We read the crash in Event Viewer, repair or reinstall the program, and open it with you before we finish.

It's asking me to buy something to fix it

We show you where the message comes from, remove the program behind it, and explain what a real Windows warning looks like.

I want a clean start

We back up what matters with you, run Windows' own Reset this PC, and set up your basics again.

See plans — from $89

30-day money-back guarantee

Straight answer

Some things need hands, not a phone call

We say so up front, so nobody pays for a session that can't help.

What we can't do remotely

  • Physical hardware repair or parts
  • Data recovery from a failed drive
  • Macs, phones and tablets
  • A PC that won't reach the Windows sign-in screen

If it's one of these, we'll say so before you pay for anything.

Not sure? Tell us in one line

Describe what the PC is doing in your own words. We'll tell you whether a session can help — before you pay.

Get your PC fixed at a time that suits you

Pick a plan, book a time that suits you, and watch a real person sort it out. Money back if it isn't fixed.